We are looking for a proactive and detail-oriented Sales Administrator to join our growing team in Braeside.
In this role, you will play a key part in supporting our sales operations by managing customer orders, coordinating with warehouse and logistics teams, and ensuring a smooth experience for our B2B customers.
This is an excellent opportunity to join a fast-growing company in the renewable energy sector and build a long-term career in a high-demand industry.
Key Responsibilities
Process customer orders accurately and efficiently.
Prepare quotations, sales orders, invoices, and credit notes.
Maintain customer records and pricing information in the ERP/CRM system.
Coordinate with the warehouse and logistics team to ensure on-time deliveries.
Respond to customer enquiries regarding orders, pricing, stock availability, and delivery status.
Monitor back orders and communicate updates to customers and the sales team.
Support the sales team by preparing reports, sales data, and documentation.
Coordinate with purchasing to ensure product availability.
Assist with returns, warranty claims, and customer after-sales service.
Maintain product information, price lists, and promotional materials.
Ensure all sales documentation complies with company policies and procedures.
Build and maintain positive relationships with customers through qualified communication.
Assist with monthly sales reporting and administrative tasks.
Work closely with finance to resolve invoicing and payment issues.
Perform general administrative duties to support the sales department.
About You To be successful in this role, you will have:
Previous experience in an Sales or Sales Administration role
Sales support, customer service, or internal sales experience
Excellent communication and interpersonal skills
Excellent verbal and written communication skills in English
Robust organisational skills and attention to detail
Positive computer skills, including Microsoft Office (Outlook, Word, and Excel)
Ability to multitask and work independently
A positive attitude and willingness to learn
📌 Sales Administrator Keysborough
🏢 ASE Technology
📍 Keysborough
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