About Lions Outback Vision

Lions Eye Institute (LEI) is a medical research institute that combines world‑class scientific research and ophthalmic clinical care with clinics in Nedlands, Murdoch and Midland. Lions Outback Vision delivers regional and remote eye health services across Western Australia and has recently opened an exciting current eye health clinic in Broome in 2021.

Prospect

Based in Broome, this role is responsible for providing full coverage of reception duties and administrative support to all visitors and patients at the Kimberley Hub, ensuring a friendly and skilled manner whilst providing the highest level of customer service at all times.

Responsibilities
Answer, screen and direct incoming phone calls
Greet, welcome, direct and announce patients and visitors at the front desk
Make appointments for patients as directed by doctors or the practice manager
Receive incoming deliveries
Prioritise, manage, direct and distribute incoming telephone calls, mail, e‑mail, facsimiles and deliveries
Scan and file incoming referrals, reports or patient information into the patient record database
Perform accurate data entry
Organise couriers and deliveries for other staff members




Perform general office duties including posting and collection of mail and picking up of office supplies as directed
Spot cleaning where necessary (vacuuming, wiping)
Pick up and drop off patients when required
Provide support to the team when required and as directed
Support the administration of Kimberley and Pilbara outreach clinics as required
Monitor and action generic inboxes
Administrative tasks commensurate with the role

Essential Qualifications
Year12 School Certificate or equivalent competency
Successful applicants will be required to provide a satisfactory National Police Clearance

Desirable Qualifications
Previous experience with high‑volume switchboard activities and customer contact
Typing and data entry accuracy skills

Benefits
A friendly, qualified and collaborative working environment
A solid culture of shared core values
Competitive remuneration package including generous salary packaging
Supportive workplace with opportunities for professional development
A range of employee benefits including discounted health insurance and optical discounts

Equal Opportunity

We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
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📌 Administration Assistant Broome (Australia)
🏢 Lions Eye Institute
📍 Australia