Position Available: Dental Receptionist/Assistant in Specialist Practice (Casual – 3 days per week)

We are seeking an experienced and efficient Dental Receptionist/Assistant to join our growing specialist dental practice. This is a dual-role position requiring a well-organised and adaptable individual who thrives in a very fast-paced environment.

We are ideally seeking a candidate available for 3 days per week. 4 days may be available on occasion.

Candidates must be available for weekday shifts only. No late nights, no weekends. Immediate start.

Key Responsibilities:
Greet and manage patients in a warm, courteous, and qualified manner
Schedule appointments and manage bookings using dental practice management software
Handle incoming calls, emails, and general patient enquiries
Maintain patient records accurately and confidentially
Assist chairside during dental procedures as required
Prepare and sterilise instruments and maintain infection control protocols
Ensure clinical and reception areas are kept clean, organised, and well-stocked
Process payments, health fund claims, and manage billing
Liaise with laboratories, suppliers, and other external service providers
General cleaning/practice upkeep duties

Essential Requirements:




Minimum 1–2 years experience in a dental reception and/or assisting role
Candidates must have experience in both dental reception and chairside assisting roles
Basic computer literacy, including proficiency in Microsoft Outlook and Microsoft Word
Ability to multi-task and perform under pressure in a fast-paced environment
Excellent communication skills and a robust patient focus
High level of attention to detail and organisational skills
Professional presentation and a positive, team-oriented attitude
Australian work rights are required for this position

Desirable:
Certificate III and/or Certificate IV in Dental Assisting
Experience with dental software D4Web
Knowledge of HICAPS and Medicare claiming procedures

This is a great opportunity for someone looking to expand their skills in specialist dentistry, including prosthodontics and orthodontics (and potentially other specialties in the future!). As a privately owned, non-corporate practice, we offer a supportive environment focused on quality care and career development.

To apply, please submit your resume and a brief cover letter outlining your relevant experience and qualifications. Only shortlisted candidates will be contacted.

📌 Dental Assistant/receptionist Mandurah
🏢 Southwest Dental Specialist Centre
📍 Mandurah