We're on the hunt for a Customer Service Specialist to join the #GhandaGang in South Geelong, VIC!

Join the fun and enjoy:
Being part of a family-run business and a purpose-driven workforce
Generous remuneration package: including clothing allowances and annual performance bonus
Unlimited clothing discount for you and your direct family
Unparalleled career progression prospects

Born out of Torquay, VIC in the early 2000s with nothing but a dream to design and deliver a collection of affordable, high-quality garments not yet met by the market, Ghanda Clothing has quickly become a household name, as the largest 100% Australian-owned and operated clothing brand, with over 100 locations across the nation.

A day in the life

As a CUSTOMER SERVICE SPECIALIST your daily tasks will include:
Managing customer enquiries across phone, email, live chat, and other digital channels
Creating, tracking and resolving customer service tickets
Supporting returns, exchanges, credit notes and delivery investigations




Providing support to the eCommerce and web-packing teams

About you

Customer service experience is helpful, but not essential - the ideal candidate will:
Have a genuine customer-first mindset and a passion for delivering exceptional service experiences
Communicate with confidence and clarity across written and verbal channels
Demonstrate solid problem-solving skills and the ability to think on their feet
Be highly organised with exceptional attention to detail
Show a willingness to learn, adapt and pitch in across all aspects of the role
Work autonomously and collaboratively, with a robust sense of accountability
Bring a positive, coachable attitude to everything they do

If you think you're the next best thing to hit the #GhandaGang we're ready to hear from you!

No recruitment agencies, please

📌 Customer Service Specialist Warrnambool (Australia)
🏢 JobRadars - AU
📍 Australia