Central Security is seeking a Customer Service Representative to join our Balcatta branch team for a 6 month fixed-term contract. This role is ideal for someone who takes pride in delivering exceptional service and enjoys a strong working team environment.

Responsibilities

This is a frontline role that directly impacts the customer experience and involves a variety of tasks, including:
Processing sales orders (via emailed purchase orders, counter and phone)
Serving customers at the Trade Counter and via phone/email
Responding to product, pricing, order, and account enquiries
Preparing accurate quotes based on customer needs
Coordinating with operations, purchasing, and accounts teams
Managing returns, backorders, and stock requests

About You

We value positivity, a willingness to learn, and a customer-first mindset. While experience in a similiar role or industry is beneficial, it is not essential. The ideal candidate will have:
Customer centric mindset
Proficiency with Microsoft Office and ERP systems
Solid communication and phone skills
Interest in technology
Detail-oriented with solid time management
Fast learner with a tech-savvy mindset

About Wesco Anixter





Wesco Anixter Security Branches (formerly CSD) is a trusted provider of electronic security solutions.

With 10 locations across Australia and New Zealand, we offer local expertise supported by the scale and resources of a global company. Our branches feature showrooms, trade counters, and warehouses to support our customers with hands‑on service and product access.

Globally, Wesco Anixter is the go-to-market brand of Wesco International, a leading provider of B2B distribution, logistics services, and supply chain solutions.

Why Join Us
A supportive environment to learn and further your career in an innovative company
A culture that values recognition and internal progression
Comprehensive training and development opportunities
Team-focused branch initiatives that foster collaboration
Employee rewards, assistance, and referral programs
A diverse, inclusive, and innovative workplace

If you thrive in a cooperative workplace and take pride in delivering exceptional service, we want to hear from you.
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📌 Customer Service Representative Western Australia
🏢 Wesco
📍 Western Australia