Looking to kick-start your career in marketing or customer experience? Join Mirvac as a Guest Services Assistant and play a key role in delivering exceptional experiences across our retail destinations.
This is a casual opportunity (2–3 days per week) with flexibility required across a 7-day roster, including weekends (casual loading applies for Saturday & Sunday shifts).
Why you’ll love this role
Gain exposure to centre campaigns, events & activations
Variety every day – combine customer service, operations and marketing support
Flexible work – 2–3 days per week across a 7-day roster
Be part of a premium brand – work with a leading property group shaping communities
The chance
As the face of our centre, you’ll deliver outstanding guest experiences while supporting the Centre Management team across a range of activities.
You’ll split your time between guest interaction and behind-the-scenes support, including marketing and administration.
Key responsibilities
Deliver exceptional service across face-to-face, phone, email & social channels
Assist guests with directions, centre information and local area knowledge
Support centre marketing campaigns, events and activations
Respond to guest feedback,
queries and online reviews
Provide admin support including reporting, data entry and general coordination
Help manage processes such as lost property and mobility services
About you
0–2 years’ experience in customer service, retail or hospitality
Passionate about people, service and creating memorable experiences
Strong communication skills with confidence engaging a diverse audience
Highly organised with great attention to detail
Proactive, adaptable and thrives in a fast-paced environment
An interest in marketing, events or retail settings is highly desirable
Availability
Available to work 2–3 days per week
Must be flexible across a 7-day roster
Weekend shifts required (casual loading paid)
About Mirvac
At Mirvac, we create exceptional experiences and vibrant communities. We’re driven by our values—putting people first, collaborating as one team, and being bold in how we shape urban life.
Apply now
If you're looking to build your career in marketing, retail or customer experience while gaining hands-on exposure in a energetic environment, we’d love to hear from you.
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