We are seeking a Claims Consultant to join our friendly and supportive team on an 12-month fixed‑term contract. Whether you have experience in customer service, retail, hospitality, administration, or insurance, we would love to hear from you.
You will learn how to manage claims from start to finish, communicate with customers and stakeholders, investigate claim outcomes, and build valuable skills that will perk you throughout your career.
No insurance experience? No problem. We hire for attitude and train for skill.
What's In It For You
Gain practical claims and insurance experience
Learn from experienced professionals
Develop communication and negotiation skills
Manage your own portfolio of claims
Join a supportive team with a fantastic culture
Strengthen your resume with experience from a global organisation
What You Will Be Doing
Managing claims from lodgement to resolution
Supporting customers throughout the claims process
Communicating with customers and stakeholders
Reviewing claim documentation and policies
Maintaining accurate records and preparing reports
Assisting with claim assessments and outcomes
About You
Robust communication and customer service skills
Positive attitude and willingness to learn
Organised with strong attention to detail
Curious, analytical and solutions‑focused
Resilient and able to manage competing priorities
Passionate about helping customers
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