Join the NEW Diaco's Garden Nursery Cranbourne Team as a Full-Time Retail Assistant!
Are you passionate about helping people create beautiful Gardens? being part of a family environment?
Diaco's Garden Nursery is opening a new location and are looking for passionate, enthusiastic and friendly team member.
This is an opportunity to work in a family-friendly setting where customer service and a genuine passion for plants are key. As a retail assistant, you will play an important role in help our customers with gardening and plant selection advice and helping create beautiful gardens
We will be offering a full time position with opening hours from 9 am to 5 pm, Monday to Sunday. If you love working with people and are dedicated to delivering excellent customer service, we want to hear from you!
Key Responsibilities
Process Sales
Scan items through the POS System
Collect payment
Issue customers with a tax invoice or receipt when a sale is processed
Arrange delivery dates and times
Process returns and follow Diaco's policies and procedures
Process Orders
Take customer orders (special orders, extra stock etc.)
Collate customer in-store orders
Prepare online orders for dispatch and pick-up
Phone Duties
Answering, take enquiries and follow up until the query is resolved
Customer Service
Greet customers
Serve and help customers attend to their queries and questions
Help solve problems
Nursery Appearance
Keep always check out area clean and functional
Clean and tidy products and items
Tiding up and cutting back of plants, re-bagging products, etc
Any other ad hoc duties as specified by the Store Manager
Required Attributes and Qualifications:
5+ Years working in the nursery/horticulture Industry
Applicable horticulture or landscape design accreditation is desirable
Retail sales background (e.g. Coles, Woolies, K-Mart, etc.)
Experience in cashiering
Valuable presentation
Positive phone etiquette
Friendly
Ability to interact with customers
Knowledge of plants
Fit, healthy, able to manage moderate to heavy lifting