A leading national provider of essential building services is seeking a Customer Service Representative to join their busy call centre team in Alexandria on a short-term contract. This is a outstanding opportunity to gain experience in a rapid-paced environment supporting critical building operations.

About the Role

You will be the first point of contact for customers, building managers, and site contacts reporting maintenance issues and service requests.

Key Responsibilities
Answer inbound customer service and maintenance calls in a high-volume call centre environment
Record, triage, and dispatch maintenance and fault requests
Communicate clearly and professionally with customers
Update internal systems with accurate job notes and status updates
Follow up outstanding work orders to ensure timely resolution





Training & Hours
Initial 2-week training period (9:00am – 5:00pm)
Standard hours thereafter: 10:00am – 6:00pm
Full time, on-site role based in Alexandria, NSW

About You
Previous customer service or call centre experience preferred
Ability to stay calm and skilled
Strong communication and problem-solving skills
Comfortable working in a fast-paced operational environment
Good computer literacy and attention to detail

If you’re confident working in a fast-moving call centre and enjoy customer service this short-term opportunity could be a outstanding fit!

📌 Customer Service Representative Alexandria
🏢 Sharp u0026 Carter Sydney Business Support
📍 Alexandria