MELBOURNE Are you a bar or restaurant floor legend looking for your next career move? Are you game enough? Then read on! If you have experience in food & beverage and an awesome personality then we want to hear from you!

About Us ‘Fortress Melbourne’ is a games and esports entertainment venue like no other. The 1,000 capacity venue includes a 800 sq/m 200-seat live esports arena (the ‘Alienware Arena’), 150 premium gaming PCs, old school arcade games, two licensed and originally-themed bars, private party spaces, a full-service Tavern restaurant holding specially created VIP video game booths and designated board game / tabletop areas, merchandise store, dedicated streamer pods, and a live broadcast production facility.

About The Role We are constantly on the lookout for amazing people to join our team. You might be a cocktail rockstar looking for a recent challenge or maybe you've got some mad restaurant skills on the floor and are looking to expand your horizons. We regularly have openings for positions in our customer service team, where we handle everything from serving tables and making cocktails, to helping guests with PC gaming and board games.





We love what we do and have fun doing it! If this sounds like a fit then we want to hear from you!

The Ideal Candidates Must Have

At least 2 years experience working in a food & beverage workplace

Outstanding customer service skills

Cocktail making experience (desired but not essential)

Barista experience (also desired but not essential)

Experience servicing large crowds of up to 1000 people A valid VIC Responsible Serving of Alcohol certificate A valid Working with Children's Check (this must be obtained before employment commences)

Confidence dealing with customer complaints and resolution

Energetic & have the ability to multi-task & adapt in a fast-paced setting

Excellent personal presentation & have a positive 'can do' attitude; and

Be versatile & available to work across a roster including week days, evenings, weekends & public holidays

Full ongoing rights to work in Australia Fortress Melbourne is frequently looking for new casual CSAs to join our awesome team. If you have experience in food & beverage operations and are looking to engage in an exciting & fast-paced environment then feel free to register your interest below! EXPRESSION OF INTEREST

📌 Customer Service Attendant Melbourne
🏢 Fortress Creative Services
📍 Melbourne