The Loyalty team within the International Card Services (ICS) organisation is responsible for managing and optimising a market-leading rewards program,

Membership Rewards, that contributes to recent Card acquisition whilst engaging and retaining Card Members to drive profitable growth.

The Assistant

Manager, Loyalty plays a key role in supporting the delivery and optimisation of loyalty initiatives across the Membership Rewards ecosystem. The role contributes to strategic and operational outcomes across a range of loyalty focus areas. This role provides the successful candidate with the opportunity to develop broad loyalty expertise across capability uplift, operational delivery, customer experience, partner engagement, marketing execution,



analytics and program optimisation within a rapid-paced and dynamic environment.

The successful candidate will work closely with multiple teams across the ICS business, the broader Enterprise, and international Centre of Excellence (COE)

teams to support loyalty objectives and business outcomes. This position is ideally suited to a motivated self-starter who has proven experience across operational and technical delivery, marketing execution and analytical problem solving, supported by solid interpersonal and relationship management skills.

📌 Assistant Manager, Loyalty 15 Month Secondment Sydney
🏢 American Express
📍 Sydney