We're looking for a Claims Officer to join a collaborative Insurance Operations team, supporting a diverse range of public sector and community organisations. It is a contract role through to end of June 2026.

In this role, you will provide general insurance advice and client support, ensuring clients maintain appropriate cover and receive timely, accurate responses to their enquiries.

Key Responsibilities
Respond to client insurance enquiries via phone and email
Support policy administration including renewals, endorsements and new policies
Maintain accurate client and policy records in internal systems
Assist with the annual renewal process and other operational activities
Work closely with internal teams across claims, risk and analytics

About You




Experience working in the insurance sector with an understanding of insurance principles
Strong customer service and communication skills
Ability to manage multiple priorities in a quick-paced environment
High attention to detail and solid organisational skills
Comfortable working both independently and within a team

Apply now to secure an interview or contact Reece Prideaux at

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📌 Claims Officer Melbourne
🏢 Talent
📍 Melbourne