Coastal Coverings is seeking an organised and motivated Administration & Customer Service Coordinator to join our team.
This is a diverse role suited to someone who enjoys working in a fast-paced environment, has excellent communication skills, and takes pride in keeping things organised. You'll be the first point of contact for many of our customers while supporting the day-to-day operations of the business.
About the Role
Your responsibilities will include:
Managing customer enquiries via phone, email and in person.
Preparing quotations, invoices and work orders.
Scheduling jobs and coordinating with the production team.
Ordering materials and liaising with suppliers.
Following up customer enquiries, approvals and outstanding invoices.
Assisting with accounts administration, including payments and reconciliations.
Maintaining customer records and job documentation.
Coordinating deliveries, freight and subcontractors where required.
General office administration and supporting the management team.
Skills & Experience
The ideal candidate will have:
Previous administration or office coordination experience.
Experience using Xero for invoicing, accounts receivable/payable and general bookkeeping tasks.
Excellent written and verbal communication skills.
Robust organisational and time management abilities.
High attention to detail and accuracy.
Experience with Microsoft Office.
The ability to prioritise multiple tasks and work well under pressure.
A positive attitude and a strong customer service focus.
What We Offer
A friendly and supportive team environment.
A diverse role with no two days the same.
Opportunities to learn and grow within the business.
Competitive salary based on experience.
If you're organised, proactive and enjoy working with people while keeping a busy office running smoothly, we'd love to hear from you.