Melbourne, VIC

Field Service Supervisor

Enhance your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become part of a performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards.

Responsibilities
Scheduling – coordinate / schedule contractors and staff attendance on site efficiently and effectively in compliance with Contract KPIs and customer requirements.
Service delivery standards – ensure that all work of contractors and HON employees is conducted in a secure, timely, productive, and professional manner.
Contractual compliance – have in-depth knowledge of the site contract and ensure that all requirements are being met.




Contract margin expansion / growth – seek opportunities to expand and grow the contract or improve margin by achieving additional operational efficiency and action where possible.
Minor project management – manage service projects and small works including high-level management of customer and ensuring project milestones are achieved.

Qualifications
Proven experience in a supervisory role within field service operations, demonstrating a solid understanding of service delivery processes.
In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
Solid organizational skills with the ability to manage multiple priorities and projects simultaneously.
Ability to obtain NV1 clearance.

Equal Opportunity Employment

Honeywell is an equal chance employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
J-18808-Ljbffr

📌 Field Service Supervisor Security Melbourne
🏢 Honeywell
📍 Melbourne