Take on the role of Assistant Store Manager (2IC) at Petstock Double Bay and support the Store Manager in leading a passionate team to deliver world‑class customer service we’re known for, playing a key role in the success of the Petstock Group. With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.

Responsibilities
Lead by example, mentoring and inspiring your team daily.
Support the Store Manager in coaching the team to achieve and develop their knowledge and skills.
Lead from the front by consistently providing an exceptional customer experience.
Create a strong safety mindset, committed to fostering a culture of safety within your team.
Support the Store Manager to manage stock effectively, ensuring accuracy and that the team follows stock integrity processes.
Assist in managing visual merchandising (VM) of stock displays, ensuring VM standards are consistently maintained.
Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services.
Recruit, onboard, and induct high‑calibre new team members.
Create a fun, supportive in‑store culture where your team loves coming to work every day.
Proactively support local marketing prospects and sponsorships.





Qualifications
Experience in a similar store leadership role.
Demonstrated drive to achieve and exceed sales targets.
Strong leadership with the ability to motivate and build a high‑performing team whilst fostering a positive culture.
Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
Ability to drive safe Work, Health & Safety practices.
Established business acumen.
Ability to be adaptable and adapt to changing work environment.
Strong interpersonal skills with the ability to build relationships and rapport with customers and the wider team.

Benefits
Free access to mental health, financial & wellbeing support services.
Additional paid leave up to 2 weeks, and 4 weeks of paid parental leave.
Health and wellness services at a outstanding corporate discount.
Exclusive access to Workplace Banking.
Employee assistance programs including mental health support.

Diversity & Inclusion

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. We are committed to providing equal opportunities for all.
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📌 Assistant Store Manager 2ic Double Bay Woollahra Municipality
🏢 Petstock Group
📍 Woollahra