Real Time Contact Centre Workforce Planner Hybrid City Of Parramatta Council

Real Time Contact Centre Workforce Planner Hybrid City Of Parramatta Council

05 Aug
|
Hcf Australia
|
City of Parramatta Council

05 Aug

Hcf Australia

City of Parramatta Council

HCF Australia is seeking a Workforce Planner to optimise contact centre resources, manage real-time performance and deliver actionable insights. Based in Parramatta with hybrid work available, you’ll partner with leaders to ensure the right people are in the right place at the right time.

You’ll monitor service levels, develop rosters, analyse trends and produce reports to drive operational decisions. Solid Excel and stakeholder skills are essential.
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📌 Real Time Contact Centre Workforce Planner Hybrid City Of Parramatta Council
🏢 Hcf Australia
📍 City of Parramatta Council

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