Own the Victorian spare parts operation based in Laverton
Hands-on role with variety and potential growth opportunities

Are you an experienced Spare Parts Coordinator or Parts Interpreter who enjoys a mix of customer service, inventory control and warehouse operations?

Our client, a globally recognised manufacturer in the heavy industrial equipment sector, is seeking a Spare Parts & Operations Coordinator to take ownership of their Victorian spare parts operation based in Laverton.

This is a diverse, hands‑on role where you will be the key contact for the Victorian branch, managing spare parts enquiries, stock control and dispatch while building solid customer relationships.

As the operation continues to grow, you'll have the opportunity to broaden your skills, take on additional responsibilities and play a key role in the ongoing success of the Victorian branch.

Key Responsibilities
Respond to spare parts enquiries via phone and email
Build strong customer relationships and provide ongoing support
Prepare quotations and process spare parts orders
Manage customer enquiries and resolve issues professionally
Coordinate freight, deliveries and returns
Maintain inventory accuracy and stock control
Pick, pack and dispatch spare parts
Load and unload trucks using a forklift




Receive and put away incoming stock
Maintain a clean, organised and protected warehouse
Deliver parts to customer sites when required
Liaise with interstate service and operations teams
Provide general branch and administrative support

About You
Experience in spare parts, parts interpreting, inventory control or warehouse operations
Background in industrial, heavy equipment, automotive, transport, mining or manufacturing sectors
Strong customer service and relationship‑building skills
Ability to work autonomously and manage competing priorities
Hands‑on approach across warehouse and operations tasks
Robust attention to detail and organisational skills
Current Forklift Licence (essential)
Current Driver’s Licence (essential)
SAP or similar ERP experience (highly regarded)

What’s on Offer
Up to $95K + Super
Newly created role with ownership and autonomy
Reliable, long‑term opportunity with a global business
Diverse role across customer service, warehouse and operations
Opportunity to grow your role as the Victorian operation expands
Full product training and ongoing support
Supportive national team with local responsibility
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📌 Parts Manager Melbourne
🏢 Alexander Appointments
📍 Melbourne