Job Description Prestige Travel Agency by Mich is
seeking a Travel Customer Experience Representative to support
clients throughout their travel journey, from booking through
post-trip follow-up. This role is ideal for someone passionate
about travel, customer service, and delivering high-quality
experiences in a remote environment. Key Responsibilities Respond
to customer inquiries via phone, email, and messaging platforms in
a timely and skilled manner. Assist clients with travel
bookings, modifications, cancellations, and special requests.
Provide accurate information on destinations, travel requirements,
and agency policies. Follow up with clients to confirm itineraries
and satisfaction. Resolve customer concerns with empathy and
effective problem-solving. Maintain accurate client and booking
records.



Qualifications Excellent written and verbal communication
skills. Customer service experience required; travel or hospitality
experience preferred. Strong organizational skills and attention to
detail. Comfortable with technology and learning booking systems
and CRM tools. Ability to work independently in a remote setting.
Passion for travel and client-focused service. What We Offer Fully
remote, flexible work environment. Growth opportunities prospects
within the agency. Travel perks and industry discounts. Training
and ongoing support from a collaborative team. Equal Opportunity
Statement Prestige Travel Agency by Mich is an Equal Opportunity
Employer and values diversity in the workplace.

📌 Travel Customer Experience Representative Remote New South Wales
🏢 Prestige Travel Agency By Mich
📍 New South Wales