Location: Canberra, Australia
Function: (DEAI HV) GCSS
Requisition ID: R0130173
Our Company
We're Hitachi Vantara, the data foundation trusted by the world's innovators.
Our resilient, high
performance data infrastructure means that customers
from banks to theme parks
can focus on achieving the incredible with data.
If you've seen the Las Vegas Sphere, you've seen just one example of how we empower businesses to automate, optimize, innovate
and wow their customers.
Right now, we're laying the foundation for our next wave of growth.
We're looking for people who love being part of a diverse, global team
and who get excited about making a real-world impact with data.
The Services Account Manager (SAM) is a key role within Hitachi Vantara, acting first and foremost as the single point of contact between Hitachi Vantara's service organization and its largest accounts.
The SAM role drives value for both the customer and Hitachi Vantara by proactively addressing customer needs and developing a robust relationship with key individuals in the customer's organization.
RESPONSIBILITIES
This SAM role is primarily for Hitachi Vantara's Defence business, a key group of accounts requiring ideally a PV security clearance, at minimum NV2; in order to work with existing & future Defence and Federal accounts & partners. A keen understanding of these customers' processes is required, including but not limited to dark site requirements, buying, budget & renewal cycles, asset reporting & inventory management for disconnected systems etc.
The ideal candidate will have worked in, or with, Defence accounts for 5 or
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