XPT Software seeks a technical support engineer in Western Australia to join our operations team. The candidate will handle front-line customer interactions, diagnose complex network issues, and coordinate resolutions with engineering and service delivery teams.
The role requires Australian citizenship with NV1 clearance or higher, 3+ years in customer-facing technical support, and hands-on experience with major vendors such as Cisco, Juniper, Palo Alto and VMware.
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