Full time (4 day work week)

With over 35 years’ experience, Hinterland Aviation is a leading General Aviation airline and charter operator in Far North Queensland. An exciting chance exists for a highly motivated individual with exceptional customer service skills to join our Operations team at our Townsville base.

Reporting to the Townsville Base Manager, core functions of this role include:
Loading and unloading aircraft, including hot turnarounds, in accordance with weight and balance guidelines
Preparation of flight manifests and aircraft dispatch in an productive and timely manner in accordance with regulatory requirements
Customer service – providing accurate information to customers on itineraries, fares and fare rules
Utilise aviation software Takeflite to book RPT reservations
Passenger check-in procedures
Receipt and dispatch of freight




Removal and installation of aircraft seats when required in accordance with AMO procedures
Work shifts will rotate between our Townsville and Palm Island terminals

Experience in the aviation industry is desirable but not essential as full training will be provided. To be successful in this role you must have excellent communication skills, be customer focused, have a “can do” attitude and be able to work effectively in a team workplace.

Successful applicants must have a commitment to safety and employment is conditional on satisfying aviation security and screening procedures.

Please include your cover letter and resume in your application.

Only successful candidates will be contacted.

📌 Ground Crew & Customer Service Townsville (Australia)
🏢 Hinterland Aviation
📍 Australia