Recent Era Technology is seeking an experienced Service Delivery Manager to lead end-to-end service delivery across Perth, Brisbane and Adelaide. You will supervise Technical Team Leads and the Customer Success Manager, ensuring customer satisfaction and strategic outcomes across multiple sites.
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The role requires solid ITIL proficiency, experience with MSP platforms, and a data-driven approach to service performance. Travel between offices is expected to maintain leadership presence.
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📌 Senior Msp Service Delivery Leader Perth
🏢 New Era Technology
📍 Perth
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