Are you passionate about providing exceptional customer service? Do you thrive in a dynamic and team-oriented work workplace? If so, we have the perfect opportunity for you! Big Warehouse Spares is a major online appliance parts distributor, we are currently seeking a motivated and enthusiastic individual to join our team as a Entry Level Customer Service Team Member.
This position would be best suited for any school leavers entering the workforce.
Position: Entry Level Customer Service Team Member
Location: Corrimal NSW 2518
Full Time employment Monday to Friday
Responsibilities:
As a Entry Level Customer Service Team Member, you will:
Respond promptly to customer inquiries via phone and email.
Assist customers in navigating our products/services and address their questions or concerns.
Provide accurate information about our products, services, and policies.
Troubleshoot and resolve customer issues, ensuring satisfaction and retention.
Collaborate with cross-functional teams to relay customer feedback and contribute to continuous improvement.
Qualifications:
We are looking for candidates with:
Excellent communication skills.
Robust problem-solving abilities with a customer-centric approach.
Eagerness to learn and adapt to new challenges.
Ability to work well in a team and independently.
Basic computer skills
If you suit the above criteria and you are looking for long term employment please apply now.