Lead growth, strategy and performance outcomes across Premier, Broker, Workplace and Colleague Banking to shape the future of Personal Banking.
Deliver exceptional outcomes for customers across Premier, Broker, Workplace and Colleague Banking.
Influence and collaborate with senior stakeholders to achieve shared goals.
Lead strategic initiatives that drive performance, innovation, growth and lasting impact.
Our people are customer obsessed.
They work in close partnership to prioritise customer needs and deliver exceptional outcomes.
This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‐centric company in Australia and New Zealand.
Specialised Distribution is responsible for Personal Banking (PB) specialised customer propositions, bringing together Premier Banking for Mass Affluent customers, Broker Distribution, Workplace Banking and Colleague Banking.
We focus on driving growth, performance and customer outcomes across these key segments.
Partnering closely with PB frontline channels, product, risk and operations teams, we play a key role in shaping strategy, driving commercial outcomes and improving customer experiences that support sustainable business growth.
As a Senior Consultant, Performance & Growth,you'llpartner with Specialised Distribution Leadership Team to drive strategic initiatives, influence executivedecision-makingand deliver meaningful business outcomes.
Combining data,insightsand commercial thinking,you'llhelpidentifygrowth opportunities and support the continuous improvement of customer experiences across NAB's specialised customer segments.
You'llmake an impact each day by:
Influence executive decision-making through data-driven insights, strategicanalysisand recommendations.
Partner with senior leaders toidentifygrowth opportunities and improve business performance across key customer segments.
Lead strategic initiatives that drive performance uplift and support Personal Banking priorities.
Develophighqualitycontent and insights for executive and Board-level forums, including leadership updates, Executive Leadership Team papers and Board papers.
Collaborate with Data & Analytics teams toco-createdata assets, reporting and performance insights that enable better decision-making.
Translate complex data and business challenges into clear, actionable strategies that improve customer and commercial outcomes.
Drive,supportand ownbusiness governance activities, including control operation, riskoversightand governance processes.
You'llbring to this role:
Significant experiencein banking, financial services, strategy,consultingor a related commercial environment.
Robust analytical and problem-solving skills, with the ability to translate complex data into clear, actionable insights.
Proven ability to build trusted relationships and influence stakeholders at senior and executive levels.
Exceptional communication,presentationand storytelling skills, with experience distilling complex information for diverse audiences.
A tertiary qualification in Business, Finance,Economicsor a related discipline, supported by advanced Excel and PowerPoint capabilities.
A proactive mindset, strong commercial acumen, and a passion for driving performance,growthand customer outcomes.
A diverse and inclusive workplace works better for everyone
We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that's fairer, more accessible, and designed with who they are in mind.
That's why we've built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.
Join NAB
At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.
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📌 Senior Consultant Performance And Growth (Melbourne)
🏢 NAB
📍 Melbourne