Company Description
You may not have heard of Bapcor, but you will know our brands.
Company Description
You may not have heard of Bapcor, but you will know our brands.
Our businesses – including Burson,Precision, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.
We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.
In joining our team, you'll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand.
We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.
We're also passionate about our delivering for our customers, and living our values of:
We do the right thing
We are in it together
We give a damn
We get it done
Precision Automotive Equipment
is a national leader in supplying, installing, and servicing world‐class automotive workshop equipment.
We keep Australia's most modern workshops moving — and now we're looking for a skilled professional to join our growing service team.
Job Description
The Service Coordinator plays a pivotal role in ensuring the efficient planning, scheduling, and coordination of technicians across installation, service, repair, and breakdown activities.
Acting as the key link between customers, field technicians, and internal teams, this role is responsible for delivering a seamless service experience through proactive communication, effective forward planning, and responsive problem-solving.




The successful candidate will manage technician schedules, coordinate resources, and maintain strong customer relationships to ensure work is completed safely, efficiently, and to a high standard.
Key Responsibilities
Coordinate and schedule technicians for service, repairs, breakdowns, and installations
Optimise technician utilisation and productivity through effective daily and weekly planning
Prioritise work based on urgency, customer commitments, and operational requirements
Adjust schedules in real time to manage breakdowns, delays, absences, and changing priorities
Monitor workflow and future demand to support proactive resource planning
Coordinate job requirements, including site readiness, access arrangements, and contractor support
Liaise with external contractors and specialist trades to ensure seamless onsite service delivery
Serve as the central coordination point to minimise downtime and operational disruption
Collaborate with Service Administrators to ensure efficient job completion and handover
Act as the primary customer contact for service scheduling, updates, and job progress
Communicate appointment times, schedule changes, and service updates in a timely manner
Promote safe work practices through effective planning, communication, and coordination




Consider fatigue management, travel requirements, and site conditions when scheduling work activities
Qualifications
Strong coordination or service operations background
Experience in coordinating trade based technical teams
Ability to manage competing priorities in real time
Excellent verbal and written communication skills
Strong customer service mindset
Calm, confident and solutions focused under pressure
Highly organised with strong planning capability
Decisive, adaptable and comfortable making real time decisions
Ability to build trust and rapport with both customers and technicians
Additional Information
Why join Bapcor?
At Bapcor, we focus on what matters most for our customers, team members and the communities we serve.
We go the extra mile to get the job done and always live our values.
In Joining Our Team, You Can Access
Diverse career opportunities within the Bapcor Group
Discounts across Bapcor products and services, including our Retail and Trade brands
Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc...)
Paid birthday leave
Wellbeing support
Novated leasing and more
We pride ourselves on our inclusive work setting, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that's fair, free from bias and accessible.
If you need to inquire about reasonable accommodation for the application process, please email [email protected]
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📌 Service Coordinator (Brisbane)
🏢 Bapcor
📍 Brisbane