Build a practical career in technology operations
Keep major systems running. Support cloud upgrades. Investigate live issues. Build technical, service management, and problem-solving skills employers need.
You do not need a STEM degree or years of experience. Bring curiosity, steady thinking under pressure, and a willingness to learn. FDM will train you in the rest.
Start dates: rolling intake. Apply now.
Your first 12 weeks
You will get hands-on with IT service management, cloud, Python, Linux, DevOps tooling, IT security, and AI integrations. You will learn how incidents are triaged, root cause analysis works, and teams keep platforms reliable.
Roles you could move into
Production Support Analyst.Detect, investigate, and help fix outages so critical services keep running.
Site Reliability Engineer.Support stable, high-performing systems and help teams improve reliability.
DevOps Engineer.Build automation scripts and support deployment processes that reduce manual work.
Network Engineer.Support and improve the networks that move data between teams, platforms, and customers.
Production Support Analyst.Troubleshoot live issues, get fixes in fast, and keep critical systems available.
Service Analyst.Work across ITIL pipelines to keep service quality high and turnaround times sharp.
Technical Support.Help users and teams solve problems quickly with internal platforms and vendor applications.
Where it leads:Your path can open into DevOps, site reliability, production support, security operations, business analysis, or risk.
Consultant quote
"I support application monitoring, troubleshooting,



and post-trade processes in a global banking environment." — Nurul Sazlina Binti Abdullah, IT Operations Consultant
Why join FDM
Up to 12 weeks of hands-on training in FDM's Skills Lab before your first client project
Experience with major global and Australian organisations across finance, insurance, and health
Project work with major global organisations across multiple industries
Practical exposure to cloud, Linux, Python, automation, service management, and AI fundamentals
Mentorship, coaching, and career support throughout your journey
A consultant community that helps you build your network and feel supported
What you need to bring
Bachelor's degree or higher
Problem-solving and analytical thinking
Clear communication and collaboration
Ability to learn quickly
Australian citizen or permanent resident
Open to relocate for Sydney or Melbourne projects, with support
Commitment to FDM's 2.5-year Graduate Program
Working arrangement:Office-based three to five days per week, depending on the client.
How to apply
Submit application → Technical test → Phone interview → Video interview → Assessment Centre
About FDM
FDM powers the people behind tech and innovation. For 35+ years, we have helped people start careers through training, coaching, and client work. FDM has 18 centres, 300+ client partners, and 20,000+ careers launched.
Diversity, equity, and inclusion
Tech careers should be open to everyone. When we say women, we welcome cis, trans, and gender-diverse women. People outside the binary and men are also welcome.

📌 Technical Analyst Graduate Program (Sydney)
🏢 Nameless
📍 Sydney