Thomson Reuters seeks a Customer Success Manager to oversee a portfolio of ONESOURCE clients across Australia, based in Melbourne or Sydney.
You will own renewals, retention, and value realization, building trusted relationships with senior stakeholders.
You will develop customer success plans, drive product adoption, identify cross-sell opportunities, and maintain CRM records.
The role requires 5–8 years in customer success or account management, robust communication, and Salesforce experience.
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