MA Financial Group is a global alternative asset manager specialising in private credit, real estate and hospitality.
We lend to property, corporate and specialty finance sectors and provide corporate advice.
We invest and manage $13.3 billion on behalf of our clients, have $165 billion in managed loans and have advised on over $125 billion in advisory and equity capital market transactions.
We have a team of over 900 professionals across locations in Australia, China, Hong Kong, New Zealand, Singapore, United States and the Philippines.
MA Financial is a place of opportunity and unlimited potential.
It's a place that empowers you to think, collaborate, and help create something truly valuable.
MA Specialty Funding is business unit within MA Financial Private Credit.
It maintains niche lending platforms providing funding to law firms and their clients, mortgage brokers and homebuilders.
It has achieved growth in its lending platforms of 20% per annum over the last five years and has launched a number of new loan products.
We offer:
a collegiate and supportive team culture; and
an opportunity to work within a successful and growing niche business and to learn new roles as we grow.
About the role
We are looking for a motivated individual to join our five-member operations team in Sydney, with the responsibility for one of our major law firms and helping across other clients and products.
Over time we would expect you to rotate across all aspects of our operations, and be able to perform all functions.
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The role includes following a well-structured workflow for loan approval and management, answering client queries (phone and email) and problem solving for the small % of situations which fall outside of the structured workflow.




What you will do
Reviewing and processing customer loans applications, credit limit increases, drawdowns and repayments;
Workflow management
Cash reconciliations
Answering and resolving customer queries (email and phone)
Range of tasks to support the operations function
How you'll know you're doing great
Workflows are processed accurately with minimal rework or corrections
You consistently meet turnaround times in a high‐volume workplace
You raise issues arising early
We can rely on your work and trust its quality
You demonstrate strong ownership of your daily workload
You offer up suggested improvements to how we do things
You help out others when you have spare time
AND
You are a well-liked and valued member of the team
An ideal person
Style
This role suits someone who:
is organised and able to cope with multiple workstreams
has excellent attention to detail
has a friendly personality and able to get along with other staff and our customers
has the self-motivation to get the job done without supervision
is keen to learn
is confident when communicating
They are good at
following process manuals and executing tasks accurately
working with Excel spreadsheets
maintaining to-do lists and generally being organised
getting on with the job without supervision, but asking for help when required
They are awesome at
learning new stuff
thinking for themselves
being helpful and kind towards their colleagues
Skills, qualifications and experience
Proficient in Microsoft Office, including Excel and Word
Min 2 years' experience in an operations administration role
Experience with loan processing, financial services, or data validation is an advantage
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📌 Operations Administrator (New South Wales)
🏢 MA Financial Group
📍 New South Wales