The Program Manager, Digital Health reports to the Director, Digital Health and leads a multidisciplinary team of Executive Level and APS staff.
The position is accountable for the planning, delivery and evaluation of programs of work across the Digital Health program, and for providing authoritative advice on the safety and quality of digitally enabled care.
Responsibilities
Lead planning, delivery and evaluation of complex national digital health programmes across safety and quality standards, emerging technologies, clinical governance resources and standardised clinical information, ensuring outcomes are delivered on time, within budget and to a high standard.
Lead, coach and develop a multidisciplinary team, setting priorities, monitoring workflow, managing recruitment and building specialist capability.
Provide authoritative strategic advice to the Director, Digital Health, the Commission's Executive and CEO, Board committees and the Australian Government on safety and quality of digitally enabled care, including emerging risks and opportunities.
Prepare and quality‐assure complex written materials, including board and committee papers, ministerial briefs, consultation reports, standards, guidance and public‐facing resources.
Undertake and oversee research, analysis and evaluation to inform the direction, development and refinement of the Digital Health programme within the Commission's work plan.
Lead the development of nationally consistent standards, guidance and resources for digitally enabled care, aligned with the National Model for Clinical Governance and the NSQHS Standards, including national consultation and co‐design with clinicians, consumers and jurisdictions.
Establish and manage strategic relationships,



negotiating on behalf of the Commission in cross‐agency, inter‐jurisdictional and sector forums to advance national safety and quality objectives.
Collaborate with teams across the Commission to ensure alignment with other work programmes and strategic priorities, providing digital health subject‐matter expertise.
Identify, manage and assess program risks, manage budgets, contracts, procurement and external providers in accordance with Commonwealth and Commission requirements.
Contribute to the strategic planning of the Digital Health programme and the Commission's work plan, promoting a culture of safety, quality and continuous improvement consistent with APS Values and the Commission's ways of working.
Qualifications
Demonstrated ability to lead and deliver complex or sensitive programmes of national significance, including planning, risk management, financial management and delivery of high‐quality outcomes.
Extensive knowledge of digital health and the Australian safety and quality landscape, including clinical governance, virtual care, emerging technologies such as AI, and standards development, with proven application to develop national standards, guidance and strategic policy advice.
Superior conceptual, analytical and written communication skills, with experience preparing complex briefs, board and executive papers and public‐facing resources on sensitive matters.
Highly developed people‐leadership skills, building capability, managing performance and fostering a positive, improvement‐driven culture in a multidisciplinary team.
Proven ability to establish and manage strategic relationships and to represent and negotiate with senior stakeholders across government, national agencies, the health sector and consumers.
#J-*****-Ljbffr

📌 El2 Program Manager, Digital Health (New South Wales)
🏢 Australian Commission on Safety and Quality in Health Care
📍 New South Wales