The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community.
Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills.
Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.
About the role
We are seeking an experienced and passionateProgram Manager - North Eastto lead Youth Justice and Youth Homelessness programs across the Greater Shepparton and Wodonga regions.
Leading multidisciplinary teams across accommodation, life skills and youth participation services, you will drive high-quality, trauma-informed support for vulnerable young people.
This is your opportunity to shape service excellence, foster a positive team culture and deliver meaningful outcomes that help young people build safer, stronger futures.
Reporting to theRegional Manager - North, thispermanent full-timeposition is based inShepparton, Victoria, with travel required throughout the Greater Shepparton and Wodonga regions.Participation in an on-call roster (one week per month) is also required.
Conditions
Compensation is in accordance with theSCHADS Award - Level 7.
How you will make an impact
Lead the delivery of Youth Homelessness and Youth Justice programs, ensuring services are safe, effective, compliant and responsive to the needs of young people
Inspire, coach and develop Client Services Coordinators and frontline teams, creating a high-performing culture grounded in accountability, wellbeing and best practice
Drive positive outcomes through strong oversight of program performance, quality standards, compliance requirements, workforce planning,



budgets and resource management
Champion innovation and continuous improvement, contributing to statewide initiatives, service development, evaluation and evidence-informed practice
Build and strengthen relationships with government, community organisations and sector stakeholders, representing The Salvation Army as a trusted and respected partner across the region
Advocate for the needs of young people and help shape services that create lasting social impact
What you will bring
A degree qualification inSocial Work, Community Services, Welfare, Community Developmentor a related discipline, together with significant leadership experience within human services
Demonstratedexperience leading youth-focused services, with a strong understanding of contemporary youth work practice, youth homelessness and/or Youth Justice systems
Proven ability to lead, mentor and develop teamswhile fostering a positive, inclusive and accountable workplace culture
Robust skills in operational leadership, including governance, risk management, budgeting, workforce planning, service compliance and quality improvement
Experience working with complex stakeholder groups and contributing to sector leadership, advocacy, policy development or service reform initiatives
A commitment to trauma-informed, culturally safe and person-centred practice
A currentEmployee Working with Children Check
A currentVictorian Driver Licence
What we offer




The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to$15,900 tax free + $2,650 meal entertainmentbenefit
Relocation Expenses (up to $****)
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careersthat have positive and sustainable / social impacts
Enquiries only
For acopy of the Position Descriptionorfurther role enquiriesplease contact Ralph Salera at .
Applications will be reviewed as received and will close once a suitable candidate has been identified.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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📌 Program Manager - North East Youth Services (Shepparton)
🏢 The Salvation Army Australia
📍 Shepparton