The Role
This Team Leader Agency Performance and System Support (APSS) sits within the Agency Performance and System Support (APSS) team in Bayside Peninsula Area, South Division. The team is responsible for monitoring performance and building relationships with funded organisations at a local level and implementing place-based initiatives that strengthen resilience, build wellness, and work to connect and empower communities. The position supervises staff and is accountable for the team's implementation of the Agency Monitoring Framework, including management of local service agreements and the collection and recording of performance data. The team is responsible for the development of recent projects, service pathways, and place-based approaches and supporting existing initiatives.
Accountabilities
Lead a defined team in providing or contributing to authoritative and expert advice and recommendations with a specific program or area-based focus, consistent with organisational goals.
Resolve complex operational problems relating to community service organisations and Service Agreement issues experienced by the team.




In collaboration with the relevant manager, manage the allocation of resources within and the outputs required of the work area to achieve service delivery goals.
How to Apply
Please open the position description to read more. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats. Applicants must submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (). Please apply to submit your interest in this position.
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📌 Team Leader, Agency Performance And System Support (Melbourne)
🏢 Victorian Department of Families, Fairness & Housing
📍 Melbourne