Location:
Western Sydney
Salary Package:
$120k - $130k + Super + Company Car + Commissions
Role Highlights:
Step into a key account manager role with a market-leading provider of technical solutions. Serving clients across pharmaceutical, biotech, medical devices and chemosafety industries where safety and compliance is critical. Drive growth and influence strategy across a high-value account portfolio, deliver tailored solutions, and make a direct impact on revenue and operational outcomes.
Role Overview
Reporting to the Sales Director, the Key Account Manager will take full ownership of a portfolio of strategic, high-value accounts. Monthly, you will conduct KPI reviews, lead Quarterly Business Reviews, and track account performance against commercial targets. Weekly, you will collaborate with internal teams to ensure seamless service delivery, manage pipeline opportunities, and progress solution-based proposals. Daily, you will engage face-to-face with clients, provide strategic advice, resolve issues swiftly, and maintain compliance across all contracts and service agreements.
Responsibilities
Take full ownership of key accounts across pharmaceutical, biotech, medical device and chemosafety sectors, driving client satisfaction, retention, and commercial growth
Build and sustain influential relationships with senior stakeholders across all accounts
Identify, develop, and convert current business opportunities within existing and prospective accounts
Lead strategic account planning and deliver commercially-driven insights that shape client outcomes
Conduct regular client engagement including face-to-face meetings,



reviews, and on-site visits
Partner with internal teams to deliver solutions and uphold operational excellence
Maintain accurate account data, track performance metrics, and report on key outcomes
Proactively manage risk and capitalise on opportunities to maximise account performance and profitability
Candidate Profile
3 - 5+ years of proven experience managing complex B2B key accounts within pharmaceutical, biotech, medical device, manufacturing, scientific, laboratory, packaging, or chemosafety industries
Demonstrated ability to navigate the compliance-driven, highly regulated nature of these industries and tailor solutions accordingly
Solid track record of balancing account management with business development to drive measurable retention and growth outcomes
Exceptional relationship-building and influencing skills with senior and executive-level stakeholders
Commercially astute with a sharp ability to identify opportunities, develop strategic solutions, and close
Highly motivated with an entrepreneurial mindset and an unwavering focus on delivering results
Culture & Benefits
Grow your career
- clear pathways into senior account management or regional leadership, with the opportunity to become a true industry specialist
Be rewarded
- market-leading base of $120,000-$130,000 plus the ability to earn up to $50,000 in commission on top, super, and a fully maintained company car.
Be part of a growth story
- join a market leader with momentum where your performance shapes the direction of key accounts and the business
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📌 Key Account Manager (Sydney)
🏢 Reo Group
📍 Sydney