JOB DESCRIPTION
Take the next step in your career with Crawford as a Commercial Loss Adjuster in Brisbane. Join the world's largest publicly listed claims management organisation and gain exposure to a diverse portfolio of commercial property claims.
Description
Take the next step in your career with Crawford as a Commercial Loss Adjuster in Brisbane. Join the world's largest publicly listed claims management organisation and gain exposure to a diverse portfolio of commercial property claims.
Why Join Crawford?
Competitive salary package including annual incentive and car allowance
Autonomy in a varied, field-based role with real ownership of your portfolio
Ongoing career development and support with loss adjusting qualifications
Strong career progression opportunities within a global organisation (70+ countries)
Visa sponsorship and relocation support may be available for exceptional candidates.
The Opportunity
Based in Brisbane, you will manage commercial property claims end-to-end, from first notification through to settlement. You will enjoy a balance of on-site assessments and office-based work, engaging with policyholders, insurers, and service providers to deliver fair and timely outcomes in line with regulatory and client expectations.
Key Responsibilities
Manage claims across the full lifecycle from lodgement to settlement
Conduct site inspections and assess commercial property losses
Review policies to determine coverage and liability
Build strong relationships with key stakeholders throughout the claims process
Produce clear, high-quality reports and meet SLAs, KPIs, and compliance standards
Negotiate and settle claims within delegated authority
About You
Experience in property claims or loss adjusting
Solid understanding of general insurance practices
Strong communication and report writing skills
Well organised, analytical, and able to manage competing priorities
Professional, customer-focused, and empathetic in your approachComfortable working independently in a field-based role
Key Requirements
Previous experience in loss adjusting or commercial claims
Current driver's licence
Strong written and verbal communication skills
Loss adjusting qualifications or relevant professional qualifications (preferred)
Crawford is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples.
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