About El Jannah
El Jannah began in **** in Granville, Sydney, with a simple idea: serve honest, authentic Lebanese-Australian food that brings people together. More than two decades on, our charcoal chicken, bold flavours and energetic restaurants have made us one of Australia's most loved food brands, with restaurants across NSW, the ACT and Victoria. As we grow, we stay focused on what matters most: great food, great people and genuine connection.
About The Role
Working closely with the Restaurant Manager, you'll help lead the team, drive high standards across food quality, service, safety and cleanliness, and contribute to strong commercial performance. As part of the team, you'll also help train our crew and set the culture and standards that every future El Jannah will be measured against.
This is a hands-on leadership role suited to someone who enjoys being on the floor, leading from the front and building a positive, high-performing team culture. Whether you're an experienced Assistant Manager, a Shift Leader ready for more responsibility, or a senior team member ready to step up, this is a rare opportunity to grow with a brand that invests in its leaders, from day one in a brand-new state.
What You'll Be Doing




Supporting the Restaurant Manager in leading daily restaurant operations
Championing the EJ Way and a guest-first culture, ensuring consistently high service standards
Leading, coaching and developing team members
Supporting recruitment, onboarding and performance management
Overseeing food safety, cleanliness and WHS standards
Managing stock levels, deliveries and inventory controls
Helping drive sales, manage costs and deliver against restaurant KPIs
Building solid team engagement and a positive, inclusive workplace
What We're Looking For
1-2 years' experience in a QSR or fast-paced hospitality environment
Proven experience leading or supporting teams in a leadership role
Strong communication and people leadership skills
A calm, confident approach and the ability to lead under pressure
Sound understanding of food safety, WHS and operational compliance
Strong organisational and time-management skills
A genuine passion for food, people and guest experience
Availability to work flexible rosters, including evenings, weekends and the busy summer season
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📌 Shift Leader (Experience Required) (New South Wales)
🏢 El Jannah
📍 New South Wales