Shaping the future of real estate for a better world.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
Based in Canberra, you'll be working on-site with our client – one of the largest globally recognized tech brands!
As the Workplace Coordinator Site Lead, you'll be the primary on-site representative managing facilities operations, vendor relationships, financial processes, and project delivery. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this autonomous role, you'll make meaningful decisions that directly impact workplace experience. Working independently with mobile technology, you'll build solid client partnerships while maintaining excellence in health and safety standards, with 24/7 emergency support responsibility when needed.
An overview of the role:
Act as single point of contact for client stakeholders, managing daily operations and service delivery
Build strong client relationships through regular engagement, consistently meeting contract KPIs
Manage vendor performance, procurement, and compliance within budget
Oversee purchase orders, invoice processing, and budget tracking




Lead facilities projects from planning through completion before Place in Service dates
Conduct site inspections, coordinate maintenance activities, and manage work orders
Maintain health and safety compliance and operational documentation
Provide 24/7 emergency support and work autonomously using mobile technology
Sounds like you? This is what we are looking for:
Tertiary qualifications OR experience in Management, Business, Operations/Project Management, Facilities Management, or related field
Practical knowledge of building services and maintenance operations
Strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook)
Excellent verbal and written communication skills with strong presentation ability
Client-focused with passion for service excellence
Proven multitasking ability with keen attention to detail
Goal-oriented with commitment to continuous improvement
Ability to work autonomously and make independent decisions
Previous site-based facilities management or workplace coordination experience (preferred)
Experience in vendor management and procurement processes (preferred)
Knowledge of facilities soft services (cleaning, catering, security) and hard services (HVAC, electrical, plumbing) (preferred)
Understanding of Health, Safety & Environment (HS&E;) regulations and compliance (preferred)
Track record in project coordination and delivery (preferred)
Knowledge of space planning principles (preferred)
Experience with mobile technology and facilities management software (preferred)
#J-*****-Ljbffr

📌 Workplace Coordinator Site Lead (Canberra)
🏢 Jll
📍 Canberra