Posted Thursday 16 July **** at 2:00 pm | Expires Monday 17 August **** at 1:59 pm
Business Improvement Lead
Location:
Thomas Embling Hospital, Fairfield VIC (with occasional travel to other sites)
Classification & Pay Grade:
Full-Time Ongoing – HS8 - $136,650 p.a plus Super and Salary Packaging
About the Role
Forensicare is Victoria's specialist forensic mental health service. We are seeking a hands‐on and collaborative Business Improvement Lead to drive governance, process improvement and continuous improvement initiatives across our People & Corporate Services (P&CS;) division.
This role is ideal for someone who enjoys working directly with stakeholders to understand how services operate, map and redesign business processes, and ensure governance frameworks, procedures and documentation remain current, practical and compliant.
You will be maintaining and improving governance frameworks and process documentation within Promapp, partnering with multiple stakeholders and teams across People & Corporate Services group to identify improvement opportunities, strengthen compliance and embed sustainable business practices.
While the role provides leadership to the Business Improvement Coordinator, success will come from being actively involved in the day‐to‐day work—facilitating workshops, documenting processes, updating procedures, implementing recommendations and supporting teams through change.
What You'll Be Doing
Work closely with P&CS; stakeholders to review, document and improve business processes
Facilitate process mapping workshops and update/maintain process documentation within Promapp
Review and update policies, procedures, governance frameworks and supporting documentation
Lead implementation of audit recommendations and monitor compliance actions
Identify inefficiencies, gaps and risks and develop practical improvement solutions
Support business units to embed consistent governance and continuous improvement practices
Develop project plans,



change management documentation and stakeholder communications
Monitor improvement initiatives and ensure actions are delivered and sustained
Provide day‐to‐day leadership and support to the Business Improvement Coordinator
About You
You'll be a practical and solutions-focused business improvement professional who enjoys working with stakeholders to understand processes and implement meaningful change.
You will bring:
Demonstrated experience in business improvement, governance, compliance or process management roles
Strong capability in process mapping and maintaining documentation in Promapp or similar systems
Experience reviewing and developing policies, procedures and governance frameworks
Ability to analyse business processes and translate findings into practical improvements
Experience implementing audit findings and compliance-related activities
Exceptional stakeholder engagement skills with the ability to influence and build trust
Strong project coordination, organisational and communication skills
Qualifications in project management, business improvement, governance, HR or a related discipline (desirable)
* Please Note - Applications will be reviewed and interviewed as they are received. Advertising may close earlier than indicated.
Influenza and Immunisation Evidence
This position is subject to a Police Check
Forensicare is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a lived experience of disability, as well as people from culturally and linguistically diverse backgrounds. Forensicare promotes our guiding principles of
RESPONSIVENESS, INTEGRITY, IMPARTIALITY, ACCOUNTABILITY, RESPECT, LEADERSHIP, HUMAN RIGHTS
; and promotes behaviours that are consistent with these values at all times. Forensicare is an equal opportunity employer and offers a smoke free setting.
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📌 Business Improvement Lead (Melbourne)
🏢 Forensicare
📍 Melbourne