About Us
At Integral Diagnostics (IDX), we're committed to making healthcare better - one patient at a time. As a leading provider of diagnostic imaging services across Australia and New Zealand, we support more than 2,700 team members across 150+ locations. Listed on the ASX‐300, IDX is driven by innovation, collaboration and excellence in patient care.
About The Role
Reporting to the General Manager – Victoria, the
Operations Manager
will provide operational leadership across our East Metro, South Metro and North Metro regions. This highly visible leadership position is responsible for driving operational excellence, commercial performance and continuous improvement across multiple sites. Working closely with Regional Managers, clinical leaders and corporate teams, you'll ensure exceptional patient experiences while delivering sustainable business outcomes. You'll be a trusted partner to senior stakeholders, leading strategic initiatives, supporting operational projects and fostering a culture of accountability, collaboration and high performance.
Key Responsibilities
Lead operational performance across multiple Victorian imaging sites.
Drive financial performance, budget delivery and commercial outcomes.
Analyse operational data and KPIs to identify opportunities for improvement.
Support business planning, budgeting and monthly performance reporting.
Partner with Regional Managers to build engaged, high‐performing teams.
Lead operational projects including new service implementations and business initiatives.
Ensure compliance with governance, safety and quality standards.
Build strong relationships with Radiologists, hospital partners and internal stakeholders.
Support procurement, property management, contracts and operational resource planning.




Champion continuous improvement and operational excellence across the business.
About You
You will be an experienced leader who thrives in a fast‐paced, multi‐site environment and enjoys balancing strategic thinking with hands‐on leadership.
What makes you a great fit?
Demonstrated experience leading multi‐site operations, ideally within a healthcare environment.
Strong commercial acumen with experience managing budgets, KPIs and business performance.
Exceptional leadership, coaching and stakeholder engagement skills.
Experience driving operational improvement and leading change initiatives.
Strong analytical and problem‐solving capability with confidence interpreting operational data.
Excellent communication and relationship‐building skills across all levels of an organisation.
A team-oriented leadership style with a passion for developing people and delivering exceptional service.
Why You'll Love Working at IDX
Strong Team Culture: Be part of a supportive, inclusive and collaborative workplace
Expert Leaders: Learn from experienced senior leaders who value partnership and trust
Career Development: Access genuine career progression opportunities across the IDX Group
Recognition & Rewards: Staff recognition programs and awards
Corporate Benefits: Reduced or free diagnostic imaging services for employees
Fitness Passport: Access 1,000+ fitness locations nationwide
Employee Benefits: Paid parental leave, discounted health insurance, employee assistance programs, and discounts across hundreds of retailers
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. Building a healthier world, by delivering the best health outcomes one patient at a time.
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📌 Operations Manager (Melbourne)
🏢 Integral Diagnostics (IDX)
📍 Melbourne