Company Description
Situated in the heart of the Brisbane CBD, with views out over the river to Southbank, the ibis Styles Brisbane is a modern, stylish hotel catering for both business and leisure guests.
With 367 rooms, ibis Styles Brisbane is one of the largest hotels in Brisbane City.
We are a bright, colourful and stylish hotel, with a vibrant and diverse culture of Heartists who work here with us.
Job Description
We are seeking a dynamic and guest-focused
Full-time Front Office Duty Manager
to join our team at ibis Styles Brisbane.
In this hands-on leadership role, you will oversee the day-to-day operations of the Front Office, ensuring seamless guest experiences, effective team performance, and adhere to Accor service standards.
You will lead and support the Front Office team to deliver exceptional guest service, manage daily operations such as check in/ check out, billing and reporting.
Handle guest enquiries and resolve issues professionally and promptly.
Coordinate with other departments including Housekeeping, F&B;, Sales, Reservations and Finance to ensure smooth operations.
Train, mentor and develop the team, fostering a positive Heartist culture.




Drive revenue through upselling and loyalty engagement.
Ensure compliance with WHS, security and Accor brand standards.
Qualifications
You will bring previous experience in a hotel Front Office as a Duty Manager, Strong leadership, communication and problem-solving skills.
Proficiency in hotel systems, Opera and Accor systems is an advantage.
Ability to work a flexible roster including weekends and evenings.
Passion for hospitality and delivering outstanding guest experiences.
Additional Information
Employee Benefits
Become part of our Stylish team here at ibis Styles and you'll look forward to the following benefits:
Daily lunch options provided
Staff discounts in the restaurant
Accor employee staff rates at any Accor property worldwide
Food and Beverage discounts at Accor outlets
Inner city location- public transport options at our door
Friendly and inclusive team
Career growth and learning and development
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📌 Front Office Duty Manager (Brisbane)
🏢 Accor Hotels
📍 Brisbane