Head Of Customer Experience & Solutions (Melbourne)

Head Of Customer Experience & Solutions (Melbourne)

04 Aug
|
@
|
Melbourne

04 Aug

@

Melbourne

Heartland Bank Australia is seeking a Head of Customer Solutions to join the Melbourne team. The role acts as a 2IC to the Chief Commercial Officer and leads all direct customer channels, including contact centres, lending and sales, customer operations and complaints.
You will drive end-to-end ownership of the customer lifecycle, align customer and commercial outcomes, and work with Risk, Technology and Finance to scale delivery with growth, efficiency, compliance and customer care.
#J-*****-Ljbffr

📌 Head Of Customer Experience & Solutions (Melbourne)
🏢 @
📍 Melbourne

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