At ALS, we encourage you to dream big.
When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
The Role
This is a hands-on leadership role at the heart of our laboratory operations. As Sample Receipt Co-Ordinator, you'll be the critical link between our clients and the laboratory - ensuring samples move through the lab efficiently, accurately and on time.
You'll lead a team of staff, overseeing everything from sample intake and work order prioritisation to client communication and quality compliance. If you thrive in a fast-paced, detail-driven setting and enjoy leading a team that takes real pride in their work, this role is for you.
The Day to Day
Supervise and support Sample Receipt staff in their daily duties to exceed in departmental KPIs
Manage staff scheduling, shift planning and annual leave to maintain consistent workflow
Perform regular 1:1s, uphold performance standards and recruit new staff as required
Oversee the accurate and timely creation and prioritisation of work orders
Serve as the primary contact for client and inter-laboratory sample receipt communications
Coordinate inbound interstate and international freight
Oversee sample storage, disposal, subcontracting and client returns
Facilitate training and development of new and developing team members
Ensure all work is conducted in accordance with relevant QWIs and quality standards
Uphold HSE policies, quarantine requirements and current state OHS legislation
Deliver on projects and report on KPIs and improvements in a quarterly business review
The Essentials
Minimum 3 years' experience in a laboratory,



environmental or related industry setting
Proven supervisory or team leadership experience
Strong written and verbal communication skills
High attention to detail with excellent organisational abilities
Client-focused mindset with a genuine commitment to quality service
Ability to problem-solve and resolve issues calmly and effectively
Experience in an environmental or analytical laboratory environment
Familiarity with sample receipt, chain of custody (COC) and work order systems
proactive approach to continuous improvement and team development
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
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📌 Sample Receipt Coordinator (Brisbane)
🏢 ALS
📍 Brisbane