About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
About The Role
As a Family Store Manager, this is your chance to lead the daily retail, administrative & recycling operations of the Family Store, supporting The Salvation Army's mission and values while delivering a positive community impact. Reporting to the Corps Officer, this is a permanent, full-time position, based in Stafford, QLD.
Number Of Positions Available: 1
How You Will Make An Impact
Lead the day-to-day operations of the Family Store, ensuring a well-presented retail environment, excellent customer service and appropriate stock levels.
Drive store performance by identifying opportunities for growth, promotion and operational improvement, and contributing ideas to enhance outcomes.
Oversee stock control processes, including receiving, pricing, merchandising and disposal of stock in line with organisational standards.
Manage store finances, including cash handling, banking and supporting the overall financial performance of the store.
Lead, support and develop staff and volunteers, fostering a positive, productive and customer-focused team culture.
Build strong relationships with internal and external stakeholders while ensuring compliance with safety, security, administrative and organisational requirements.
What You Will Bring
Proven experience in retail management, ideally 5+ years.




Demonstrated people management skills with an emphasis on volunteers and the community.
Strong communication and organisational skills with a positive, team-focused approach.
Current valid driver's licence.
Current first aid certificate, or willingness to obtain one.
A national police record check is required.
What We Offer
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Flexible working arrangements.
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
Applications will close as soon as a suitable candidate is secured.
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📌 Family Store Manager (Brisbane)
🏢 The Salvation Army Australia
📍 Brisbane