If you are a recent Graduate and looking for an opportunity, we want to hear from you!
About the Role The Employment Coach is responsible for the case management of an allocated caseload of up to 100 customers, with the objective of finding them employment.
The role will consist of case management with a focus on improving the customers' capacity to work by stabilising non-vocational issues and building vocational skills and experience.
The role will also include undertaking 'reverse marketing' of customers to suitable employers and running of group based job search sessions to motivate and promote further job placements for customers.
The right person for this role will possess a genuine passion for recruitment and working with those in need, an ability to meet individual targets and contribution to a strong site team.
There will also be a strong focus on generating suitable vacancies and job referrals to place our customers into.
We have multiple full time and part time opportunities across our Adelaide North region!
Sites include but not limited to are: Port Adelaide Modbury Enfield Elizabeth Why come and join Workskil Australia?
Work a 9-day fortnight Salary Packaging options Internal career progression Great working culture Gain a Certificate IV in Employment Services or Career Development in your first 12 months of employment About You To be successful in the role you will be able to: Demonstrate a passion and drive for helping people find employment; Demonstrate outstanding interpersonal skills and ability to develop positive relationships with a diverse range of customers,



employers and staff; Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers; Demonstrate the ability to achieve individual targets and work to clearly defined KPIs; Demonstrate a minimum typing speed of 30 WPM; Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience; Demonstrate attention to detail ability to work under pressure; and Demonstrate previous experience in the employment services or call centre industry or similar will be highly regarded.
You will also be required to: Have a minimum Certificate IV in Employment Services or Career Development or willingness to study.
About Us Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance.
We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.
We promote a positive team culture where high performance can thrive.
We value excellent customer service, integrity and honesty in our employees.
We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a robust team.
In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive

📌 Multiple Customer Service Roles -Graduate Opportunities (Adelaide)
🏢 Workskil Australia
📍 Adelaide