Overview The Role We're currently searching for an experienced Claims Consultant to join our Travel Claims team.
This Opportunity would suit experienced claims handlers who have worked within the insurance industry either in Travel Insurance or General Insurance.
We invest in our people through succession planning and have a number of mentoring and training programs available.
The position will be offered on a permanent full-time basis and we offer a flexible hybrid approach of working in our Brisbane or Sydney CBD offices and Working From Home (WFH).
How you'll make an impact Your responsibilities will include: Providing a high-level customer service to all internal and external partners Managing a portfolio of Travel insurance claims, applying policy wording and guidelines to a customer's claimed circumstances Processing claims from end to end to ensure resolution Engaging external rehabilitation assistance to assist individuals return to work Customer interactions by email and over the phone About you We're interested in hearing from people who possess: Claims handling experience A passion for high-quality customer service High level of attention to detail Outstanding organisational and time management skills Excellent interpersonal, spoken and written communication skills PC literate – Database and Microsoft Office What we can offer you: Flexible work arrangements – including WFH Paid Parental Leave Excellent working environment – our team at GB is renowned for its dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities Exciting career – as our Company grows,



so do the opportunities for our people Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts Service recognition awards and employee assistance program for yourself and immediate family members A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cash-back for hundreds of retailers!) Reproductive leave Birthday Club - have a day off during your birthday month as a gift from GB!
If this sounds interesting to you, we want to hear from you today, click on Apply for this Job!
Agency applicants will not be considered for this role.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply.
As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace.
We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core advantages you'll get, depending on your job level these benefits may improve: 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave Novated Leasing opportunities Two paid volunteer days annually Health Insurance Discounts with our Group Insurance Plan Employee Stock Purchase Program Paid parental leave Other benefits include: Flexible and hybrid work arrangements Mental Health and Wellbeing Support for yourself and immediate family members Employee Recognition Awards and Service Milestone Recognitions Peer Support Program Annual flu vaccinations Access to Reward Gateway – discount offers at over 350 retailers!

📌 Travel Claims Consultant (New South Wales)
🏢 Gallagher
📍 New South Wales