Division/Section:BusinessServices / People & Culture
PositionType:Permanent Full Time (9 day fortnight, *****hours/week)
SalaryRange:LGO3 ($78,412 - $84,646 perannum + superannuation) based on skills, qualifications andexperience
Location:Townsville
ApplicationClose: 11:45pm, Tuesday 28 July ****.
About theRole:
Asthe Capability Support Officer, you will play a key role in helpingCouncil build a skilled, capable and future-ready workforce.Working in a fast-paced and collaborative environment, you willsupport the delivery of learning and development initiatives thatstrengthen employee capability across the organisation.
Partnering withemployees, leaders, external training providers and the broaderPeople and Culture team, you will coordinate a range of trainingand development activities across Council.
This includes managingtraining schedules, participant communications, venues andresources, procurement processes, learning records and reporting,while promoting learning opportunities and delivering a highstandard of customer service.
Thisrole is ideal for someone who thrives on delivering exceptionalcustomer service, enjoys coordinating multiple priorities, andtakes pride in producing accurate, high-quality work that supportsworkforce capability and development across Council.
Aboutyou:
Certificate III in Business or a related discipline, or equivalent experience.
Experience providing administrative support, including preparing correspondence and business documentation.
Sound knowledge of administrative processes, procedures and record management practices.




Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
Proficiency in Microsoft Office and the ability to quickly learn corporate systems, including learning management, financial and records management systems.
Well-developed communication and relationship-building skills, with a strong customer service focus.
Ability to work effectively both independently and as part of a collaborative team.
Townsville CityCouncil is the largest local government authority in NorthernAustralia.
We're committed to supporting our people through astrong focus on work–life balance, a positive and inclusiveculture, and a shared passion for making a meaningful impact in ourcommunity.
Wehave a range of benefits that confirm this commitment:
5 weeks annual leave + 17.5% leave loading
3 weeks Personal/Carers Leave
14 weeks paid Parental Leave
Domestic and Family Violence Leave
Natural Disaster Leave
Uniforms and PPE provided (if applicable)
Annual wage progression
Up to *13.5% Superannuation employer contribution for contributing members
Salary Sacrifice opportunities
Access to a range of learning and development opportunities,



including on-the-job learning and formal training programs
Fitness Passport program offering discounted membership to selected health and wellbeing facilities
Employee Loyalty Program offering discounts at selected local businesses
Employee Assistance Program
* The Councilcontribution to employees' superannuation for contributingemployees shall be 13.5% of the employees' ordinary time earningssubject to the employee contributing a minimum of 6% of theirordinary time earnings.
ContactPerson: Jen
ContactEmail: ******(for position enquiries only)
We arecommitted to creating a secure and inclusive workplace where diversestyles, backgrounds, experiences, and perspectives are valued,encouraged, and respected.
People from diverse backgrounds(including but not limited to, Aboriginal and Torres StraitIslander, people with diverse gender identities and sexualities,people from different cultural and linguistic backgrounds, peoplewith disability, and veterans) are encouraged toapply!
All successfulcandidates are required to undergo drug and alcohol testing as part of the recruitment process.
Please be aware Townsville City Councilhas a 'zero tolerance' policy to drugs and alcohol in theworkplace.
If you need anyadjustments to be made to the recruitment process or if you wouldlike to discuss any accessibility requirements, please contact ***************** or phone ************ for a confidential discussion.
For furtherinformation review the PositionDescription.
Attachments:
- Capability Support Officer_PD.pdf
#J-*****-Ljbffr

📌 Capability Support Officer (Townsville)
🏢 Townsville City Council
📍 Townsville