Refactor. is one of Australia's fastest-growing Shopify technology companies, supporting leading fashion, beauty and lifestyle brands with a up-to-date SaaS platform.
We're seeking an Account Manager to own customer success, drive growth and be the trusted advisor to our merchant community. You'll inherit an engaged customer base, identify upsell opportunities, reduce churn and guide onboarding, while collaborating with Product, Growth and Engineering to improve outcomes.
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