Dispute & Complaints Specialist – Idr/Edr, Regulated Fintech (New South Wales)

Dispute & Complaints Specialist – Idr/Edr, Regulated Fintech (New South Wales)

04 Aug
|
Stake Australia
|
New South Wales

04 Aug

Stake Australia

New South Wales

Stake Australia is seeking a Complaints Specialist to join the Customer Success team in Sydney. You will own complex IDR/EDR matters across internal and external channels, delivering fair, timely resolutions while upholding regulatory standards.
You will identify trends, contribute to process improvements and work with Operations, Compliance, Risk, Legal and Customer Support to strengthen Stake's complaint handling framework. This role is hybrid, with three days in the Sydney office.
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📌 Dispute & Complaints Specialist – Idr/Edr, Regulated Fintech (New South Wales)
🏢 Stake Australia
📍 New South Wales

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