We are seeking a dedicated and experienced Cafe Manager to join our team at Otti Cafe in South Brisbane, QLD.
As the Cafe Manager, you will play a crucial role in overseeing the day-to-day operations of our bustling cafe, ensuring exceptional customer service and the smooth running of the business.
This is a full-time position.What you'll be doingSupervising and coordinating the work of cafe staff, including baristas, servers, and kitchen staffEnsuring high standards of customer service and efficient cafe operationsManaging inventory and stock levels, and placing orders as neededHandling customer inquiries and complaints in a professional and timely mannerAssisting with the development and implementation of cafe policies and proceduresMonitoring and reporting on cafe performance metricsProviding training and development opportunities for cafe staffCollaborating with the management team to drive continuous improvementWhat we're looking forMinimum 2 years of experience in a cafe or hospitality supervisory roleStrong leadership and people management skills,
with the ability to motivate and inspire a teamExcellent customer service orientation and problem-solving skillsProficiency in cash handling, inventory management, and data analysisThorough understanding of food safety and hygiene regulationsStrong communication and interpersonal skillsA passion for the hospitality industry and a commitment to delivering exceptional customer experiencesWhat we offerCompetitive salary and bonus opportunitiesComprehensive training and development programsOpportunities for career advancement within the companyA supportive and collaborative work environmentDiscounts on food and beveragesHealth and wellness initiativesAbout usOtti Cafe' is a well-established and respected cafe and dining destination in the heart of South Brisbane.
We pride ourselves on our high-quality cuisine, exceptional customer service, and commitment to sustainability.
As a growing company, we offer a energetic and rewarding work environment where you can thrive and contribute to our continued success.
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