Customer Service / Administration OfficerRutherford, NSW | Full-TimeJR Richards & Sons is seeking a motivated and customer-focused Customer Service / Administration Officer to join our Rutherford team.
This is a diverse and rewarding role supporting both our domestic and commercial operations, where you'll play a key part in delivering exceptional customer service and ensuring the smooth day-to-day running of the office.If you're organised, enjoy helping people, and thrive in a fast-paced environment, we'd love to hear from you.About the RoleWorking as part of a supportive administration team, you will be responsible for providing skilled customer service while assisting with a variety of administrative functions.
You will be the first point of contact for many of our customers and play a vital role in supporting business operations.Key ResponsibilitiesProviding outstanding customer service via phone, email and face-to-face interactionsResponding to customer enquiries and resolving issues professionallyProcessing customer orders, service requests, quotes and documentationMaintaining accurate records, databases and filing systemsAssisting with scheduling, appointments and general office coordinationPreparing correspondence,



reports and administrative documentationLiaising with customers and internal departments to ensure efficient service deliverySupporting the wider team with day-to-day administrative tasksAbout YouTo be successful in this role, you will have:Previous experience in customer service, administration or a similar roleExcellent communication and interpersonal skillsStrong organisational skills with the ability to manage multiple tasksHigh attention to detail and accuracySound computer skills, including Microsoft Office applicationsA positive attitude and willingness to support the teamThe ability to work independently and as part of a collaborative teamWhy Join JR Richards & Sons?
Secure, full-time employmentSupportive and friendly team cultureVariety in your role with exposure to multiple business functionsOngoing training and development opportunitiesWork for a well-established and respected Australian companyAbout UsJR Richards & Sons (JRR) delivers essential waste management services across NSW and northern Victoria.
Recently acquired by an international infrastructure investment company, JRR is entering an exciting phase of opportunity and growth.
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📌 Customer Service/Administration Officer (New South Wales)
🏢 JR Richards & Sons
📍 New South Wales