Crowne Plaza Hotels & Resorts – Burwood NSW
This full-time Executive Housekeeper role at the Crowne Plaza Sydney Burwood offers an exciting opportunity to lead the housekeeping department of this prestigious hotel located in Burwood, NSW ****.
As Executive Housekeeper, you will take full ownership of the housekeeping operation, setting the standard for cleanliness, presentation and guest experience across all rooms, public areas and back-of-house spaces.
What you'll be doing
Lead, mentor and develop the housekeeping team, including supervisors, room attendants and public area attendants, to deliver exceptional service and maintain immaculate presentation throughout the hotel
Own the department's budget, controlling labour and supply costs while maintaining service quality
Design and manage rostering, scheduling and staff allocation to align with occupancy forecasts and business demands
Establish and enforce housekeeping procedures, policies and health and safety standards across the team
Partner with Front Office, Maintenance and other departments to coordinate operations and resolve guest requests or concerns
Manage inventory and procurement of housekeeping supplies, equipment and linen, including supplier relationships
Drive recruitment, training and performance development across the housekeeping team
Identify and lead process improvements and quality initiatives to elevate the overall housekeeping operation
Conduct regular quality inspections of rooms and public areas,



ensuring brand and hotel standards are consistently met
What we're looking for
At least 3-5 years' experience in a senior housekeeping leadership role within a hotel, ideally as an Executive Housekeeper or Assistant Executive Housekeeper
Proven ability to manage budgets, control costs and lead a large team effectivelyli>
Strong organisational and multi-tasking abilities, with a track record of driving operational excellence
Excellent communication and interpersonal skills to liaise with guests, team members, other departments and suppliers
Keen eye for detail and unwavering commitment to high standards of cleanliness and presentation
Deep knowledge of industry-standard housekeeping procedures, health and safety regulations and best practices
Ability to work flexible hours, including weekends and public holidays, to meet the demands of the hotel
What we offer
Opportunities for career development and progression
Discounted accommodation rates at Crowne Plaza hotels worldwide
Crowne Plaza Sydney Burwood is a premier hotel destination located in the vibrant Sydney suburb of Burwood.
As part of the InterContinental Hotels Group, we pride ourselves on delivering exceptional hospitality experiences to our guests.
Our hotel features contemporary accommodation, world-class dining, and comprehensive conference and event facilities.
We are committed to creating a welcoming and inclusive workplace culture where our team members can thrive.
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📌 Executive Houskeeper (New South Wales)
🏢 Crowne Plaza Hotels & Resorts
📍 New South Wales