Westaway Restorations – Burleigh Heads QLDJoin the Westaway Restoration Team — Scheduling CoordinatorPermanent part time, Wednesday to Friday — with the option to move to full timeWestaway Restoration is looking for an organised, switched-on Scheduling Coordinator to join our team at Burleigh Heads.We're a family-run restoration business with more than 30 years behind us, helping people put their homes and lives back together after water damage, storms, fire and mould.
In this role you'll own our daily schedule — booking jobs, keeping our technicians moving, and making sure everyone knows where they need to be.
No two days look the same, particularly during a weather event, so if you enjoy variety and a bit of pace, you'll fit right in.This is a permanent part time role working Wednesday to Friday, with genuine scope to move to full time as the business grows.Key Responsibilities:Coordinate and maintain daily technician schedules based on job priority, location,
availability and skillsetBook appointments with clients and confirm attendance timesManage incoming job requests and keep systems and calendars current in real timeMonitor job progress through the day and adjust schedules as priorities shiftMaintain accurate records and job notes in our job management systemFollow up outstanding information so jobs keep movingProvide general administrative support to the wider teamAbout You:Experience within the insurance building or restoration industry is preferred, though not essentialConfident on the phone and clear in writing, with clients and technicians alikeStrong attention to detail and genuinely good record-keeping habitsComfortable juggling competing priorities and last-minute changes without losing the threadProficient in Microsoft Office and quick to pick up job management softwareSomeone who follows up without being askedWhat we offer:A supportive, close-knit team where your work is visible and valuedIndustry training and certification pathways funded by us — we're serious about professional developmentA explicit pathway to full time hours for the right personGenuine variety, and the satisfaction of helping people at a difficult timeStable, ongoing work with a well-established business servicing South East Queensland and Northern NSWAt Westaway Restoration, we help people recover after unexpected events by delivering reliable, professional restoration solutions.
Our team is the reason clients trust us to do that well.
If that sounds like the kind of work you'd like to be part of, we'd love to hear from you.
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